Monthly subscriptions, charged up front. That single fact settles most of what follows, so it is printed here in full rather than left to be discovered at the moment somebody wants to leave.
Logged 28 August 2026Everything here is monthly and paid before the month starts. Stop when you like and the month already covered plays out. Part months are not divided. Anything charged in error comes back.
A single subscription carries every line on an account, charged monthly and up front through Stripe. Each line carries a unit and a figure, which makes the total arithmetic you can repeat against the catalog whenever you feel like checking.
The descriptor on a statement reads FORTIFY 24X7. Behind that name stands the company selling all of this.
Close it inside the portal, or send a note saying so. Effect lands when the covered period ends. Beyond that, nothing renews.
When that period closes the agents come off and the connections are withdrawn. Mention an export beforehand if you want one, because arranging it while an account is still live is far simpler.
Each line in this catalog is licensed to us by the whole month and staffed by the whole month. Dividing your month would require us to pretend our own costs divide too, and they do not.
Printing it here rather than tucking it into a clause lets it inform a decision instead of ambushing one.
A chargeback locks the account while a card network deliberates, which serves nobody and delays everything. Send a note to support@h2techsystems.com first. Where money is owed we would much rather send it than argue over it, and where it is not owed you will be given the reasoning rather than a form letter.
Frequently the right answer is a smaller subscription instead of a return. Inside the portal, quantities go up or down and whole lines come and go. Any reduction lands on the next monthly charge. Ask, and the sizing gets done alongside you rather than left as your homework.